Things to Remember before using The Client Portal

Prepare Your Documents for Upload

To ensure a smooth and efficient upload process, please convert all your documents from images to PDFs before submission. Click here for detailed instructions on how to convert documents on iPhone and Android devices.


Client Gateway Instructions for uploading files:

  1. Login to your Gateway
  2. On the left tool bar, you will notice File Exchange
  3. Click on File Exchange to open the folder
  4. You will see two folders in the File Exchange. One says “To Lotito & Lazzara” and the other says “From Lotito & Lazzara”
  5. Click on the folder icon to open the “To Lotito & Lazzara” folder
  6. Click the “Upload” icon, which will open a new pop-up window
  7. You will have the ability to drag and drop a file or add a file to this window.
  8. Click “Start Upload” when ready to send your files.

Find more detailed instructions on how to convert documents on iPhone & Android devices